Legal documents

Terms of use

1. Scope

These terms govern your use of this website and of the account facility provided on it. They are separate from the licence agreement that covers the software itself (section 3 below).

2. Accounts

• One account per person or per organisation. Accounts are personal and may not be shared, sold or transferred.
• You are responsible for keeping your password confidential and for all activity under your account.
• We may suspend an account that is used to distribute licences outside the terms of the applicable licence agreement.

3. Licence seats

Each licensed product may be active on one computer at a time. To move a product to another computer you must release the seat from the previous computer in your account, or ask us to release it. Different products may be active on different computers under the same account.

4. Offline use

The software verifies its licence locally and does not require a network connection to start. A licence that has not been refreshed for more than 90 days enters a grace period and will ask you to connect once.

5. Availability

We aim to keep the licence service available at all times but do not guarantee uninterrupted service. Offline verification exists so that a service interruption does not stop field work.

6. Changes

We may update these terms. Material changes are announced on this page with a new date. Continued use after a change constitutes acceptance.

7. Contact

Questions about these terms: support@tytechgeo.com.

Privacy policy

1. Controller

Shenzhen Futian Tanyuan Geophysical Technology Studio (深圳市福田区探元物探科技工作室), People's Republic of China. Contact: support@tytechgeo.com.

2. What we collect

We do not use advertising trackers, and we do not sell or rent personal data. The website stores your language preference in your browser's local storage; that value never leaves your device.

3. Legal basis

• Performance of a contract (Art. 6(1)(b)) for account data, device binding and licence events.
• Legitimate interests (Art. 6(1)(f)) for security logging and abuse prevention.
• Consent (Art. 6(1)(a)) where you ask us to send product announcements; you can withdraw it at any time.

4. Where the data is stored

Account and licence data are hosted on Tencent CloudBase in the ap-singapore region (Singapore). Where you are in the EEA or the UK, this transfer outside the region is necessary to perform the contract with you. A data processing agreement covering the hosting provider is available on request.

5. Processors

Tencent Cloud (hosting, database, email delivery). Processors act on our instructions only and are bound by confidentiality and security obligations.

6. Your rights

You may request access to, correction of, or deletion of your personal data, object to processing based on legitimate interests, or request a portable copy. Write to support@tytechgeo.com; we answer within 30 days. You may also lodge a complaint with the supervisory authority in your country of residence.

Deleting your account removes your personal data and releases all seats. Licence records required for accounting may be retained in anonymised form.

7. Security

Passwords are stored as salted hashes. Licences are signed with a private key held only on the server; clients verify with a public key. Transport is encrypted with TLS.

Licence agreement

1. Grant

Subject to payment of the applicable fees, we grant you a non-exclusive, non-transferable licence to install and use the named product on one computer per licensed seat, for the term stated in your licence.

2. Restrictions

• No reverse engineering, decompilation or modification of the software, except where such restriction is prohibited by applicable law.
• No sublicensing, rental, resale or distribution of the software or of licence files.
• No removal of copyright, trade mark or licence notices.

3. Updates and versions

Your licence entitles you to releases published up to the end of the licence term. If your maintenance lapses, the software continues to run the last release you were entitled to and will not start releases published after expiry. Renewing restores access to current releases.

4. Seats and transfer

A seat is bound to a computer when a product is first activated there. You may release the seat yourself from your account at any time, or ask us to release it. Seats are released automatically when a licence expires.

5. Warranty and liability

The software is provided as a professional tool. We warrant that it performs substantially as described in the user manual. To the extent permitted by law, our aggregate liability is limited to the fees paid for the licence in the twelve months preceding the claim. We are not liable for indirect or consequential loss, including loss of data or loss of survey time, where reasonable backup and verification procedures were not followed.

6. Termination

The licence terminates automatically at the end of the term, or if you materially breach these terms and do not remedy the breach within 14 days of notice. On termination you must stop using the software and remove licence files.

7. Governing law

This agreement is governed by the laws of the People's Republic of China. Disputes are submitted to the competent court in Shenzhen, without prejudice to mandatory consumer protection rules in your country of residence.

8. Language

This agreement is concluded in English. Translations, where provided, are for convenience only; the English text prevails.